When it comes to managing your finances, having easy access to your bank’s contact information is essential. African Bank is committed to providing excellent customer service and ensuring that their clients can reach them through various channels. Here is a detailed guide to African Bank contact details to help you get in touch with their customer support team quickly and efficiently.
African Bank Contact Details
| Query Type | Contact Number | Email Address |
|---|---|---|
| Savings and investments | 0860 494 940 | SCCInvestments@Africanbank.co.za |
| Insurance applications | 0860 000 975 | insuranceclaims@africanbank.co.za |
| Credit life queries | 0861 888 786 | InsuranceClaims@AfricanBank.co.za |
| Debt Counseling | 011 256 9323 | DebtCounselling@africanbank.co.za |
| Lost or stolen cards | 0861 000 555 / +27 11 256 9988 / 0861 000 444 | N/A |
| Collections | 011 207 4500 | N/A |
| Funeral cover service | 0860 000 975 | FuneralPlan@Africanbank.co.za |
| Funeral claims | 0860 000 979 | FuneralPlanClaims@AfricanBank.co.za |
| Reward redemption | 011 676 7768 | africanbank@tlcmarketing.com |
| Loan applications | 0860 33 004 | N/A |
| Loan queries | 0861 111 011 | N/A |
African Bank Contact Details FAQs
Having quick access to your bank’s contact information can make managing your finances much easier. Here are some frequently asked questions (FAQs) about African Bank contact details to help you find the information you need.
1. What is the customer service phone number for African Bank?
Answer:
- For local callers within South Africa, the customer service phone number is 0861 111 011.
- For international callers, you can reach African Bank at +27 11 207 4500.
2. How can I contact African Bank via email?
Answer:
- For general inquiries and customer support, you can email African Bank at customerservice@africanbank.co.za.
3. Where can I find the nearest African Bank branch?
Answer:
- You can find the nearest branch using the African Bank branch locator tool available on their website. Visit African Bank Branch Locator to search by city or suburb.
4. Does African Bank offer online chat support?
Answer:
- Yes, African Bank offers an online chat service for real-time assistance. You can access this feature by visiting the African Bank website and clicking on the chat icon in the bottom right corner of the page.
5. Can I contact African Bank through social media?
Answer:
- Yes, African Bank is active on several social media platforms. Here are their official accounts:
- Facebook: African Bank Facebook Page
- Twitter: @AfricanBank
- LinkedIn: African Bank LinkedIn
- Instagram: African Bank Instagram
6. What is the postal address for African Bank?
Answer:
- For sending physical documents or correspondence, you can use the following postal address:
- African Bank Limited
- Private Bag X170
- Midrand
- 1685
- South Africa
7. How can I download the African Bank mobile app?
Answer:
- You can download the African Bank mobile app for managing your accounts on the go:
- For Android: Google Play Store
- For iOS: Apple App Store
8. What is the contact number for the African Bank head office?
Answer:
- The contact number for the African Bank head office is +27 11 256 9000.
9. Where is the African Bank head office located?
Answer:
- The physical address of the African Bank head office is:
- 59 16th Road,
- Midrand,
- 1685,
- South Africa
10. What are the business hours for African Bank customer service?
Answer:
- The specific business hours for African Bank customer service may vary, so it is recommended to contact them directly or visit their official website for the most accurate and up-to-date information on operating hours.
By keeping these FAQs handy, you can quickly find the contact information you need for African Bank, ensuring that you can get assistance whenever you need it.
Conclusion
Having the right contact details for African Bank can save you time and help you resolve issues more efficiently. Whether you prefer calling, emailing, chatting online, or visiting a branch, African Bank offers multiple avenues to assist you. Always use the official contact methods to ensure your queries are handled promptly and securely.
By keeping these African Bank contact details handy, you can ensure that your banking experience is smooth and that help is just a call, email, or chat away whenever you need it.